We are experienced in the field of: Process Management, Cost Management, Total Quality Management, Human Resource Management, and Information Technology Development and Support.
Dexter T. Chua Managing Partner, Dexter has years of extensive management consulting experience in the field of Process, Quality, and Cost Management. He specializes in ISO 9000 Quality Management System, wherein he incorporates total quality management, process/productivity improvement, logistics management, organizational development, and information technology support to provide his clients with holistic performance improvement ideas so that the company’s performance can be radically improved. His commitment to quality in providing professional services to improve business performance of his clients has earned him recognition for successfully directing them to achieve ISO 9000 certification on their first attempt. He has provided management consultancy services to multi-industry entities including industrial and consumer products, semi-conductor, financial institutions (banks and insurance companies), healthcare (medical clinics), professional services (manpower), transportation, freight forwarding, aircraft ground handling, retail establishments, marketing agencies, educational institutions, garments, telecommunications, construction materials, hotel, petrochemical, ship survey and repair companies. He received his Bachelor of Science in Industrial Engineering, and has acquired Master in Business Administration (MBA) units from the De La Salle University, Philippines. He was previously a management consultant of a Big 4 firm and one of the pioneers in establishing its ISO 9000 Consulting Methodology.
Johanna L. Lim Johanna specializes in Process, Quality, and Cost Management. She has been involved in numerous ISO 9000 engagements for various companies belonging in both the manufacturing and service sectors. Scope of work included conduct of ISO 9000 workshop, diagnostic review/quality health check, quality systems documentation development and review, and internal quality audit assistance. She has also been involved in operations review, as well as information requirements analysis, that ranged from review of organization structure, sales and marketing, supply chain (inbound logistics, warehousing, and outbound logistics), shop floor operation, human resources and accounting functions. Range of consultancy experience included industrial and consumer products, retail and wholesale distribution, insurance, credit company, healthcare (medical clinics), freight forwarding, transportation, telecommunications, educational institution, garment, pharmaceutical, and ship survey and repair. She is a qualified provisional ISO 9000 Assessor and a qualified Environmental Management System Assessor. She obtained her Master of Science in Quality, Safety, and Environment from Otto-von-Guericke-University, Germany and both her Master in Business Administration (MBA) and Bachelor of Science in Industrial Engineering from De La Salle University, Philippines. Prior to joining CQL, she was a management consultant at a Big 4 firm and was a Senior Enterprise Engineer at an IT Consulting firm.
Loremie A. Garrucha Lorie specializes in Process and QualityManagement. Scope of work included conduct of ISO 9000 workshop, diagnostic review/quality health check, quality systems documentation development and review, and internal quality audit assistance. She has also been involved in operations review, as well as information requirements analysis, that ranged from review of organization structure, sales and marketing, supply chain (inbound logistics, warehousing, and outbound logistics), shop floor operation, human resources and accounting functions. She has been involved in numerous ISO 9000 engagements for various companies belonging in both the manufacturing and service sectors. Range of consultancy experience included industrial and consumer products, business process outsourcing, retail and wholesale distribution, insurance, healthcare (medical clinics), logistics services, educational institution, construction, and ship survey and repair companies. She is a qualified provisional ISO 9000 Assessor. She obtained her Bachelor of Science in Business Administration major in Marketing from the University of the Philippines – Iloilo City. Prior to joining CQL, she had already several years of experience in providing consultancy assistance to various companies in the manufacturing sector, leading them to obtain their products’ PS Mark and ISO 9000 Certifications.
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